400 Reviews Found
Confirmed Sales Customer
Ricardo was so very patient and informative during the whole process of purchasing my new Trax. He called me yesterday to see how things were going & make sure all was well with my new purchase. Plus he let me know the trailer hitch off my trade in had been removed as I requested. I’ll be picking up the hitch, my disabled tags & registration as soon as they’re available! Ricardo is a super sales agent and such a sweet guy!
Constance L.
GEORGETOWN
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Confirmed Service Customer
HAD TO TAKE MY NEW TRACK TO YALL LOYS OF TIME TO GET ISSUES FIXED
Julie M.
MANOR
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Confirmed Service Customer
I don’t really know where to start. The vehicle I brought in had been in many times before for routine oil changes and point inspections however, no issues were ever reported as needing correction or repairs. During this visit, I called because I had a bump or knock in the steering wheel. When I took the vehicle in there were several items that were listed as needing repairs that should have been brought up during the inspections that were supposed to take place during the oil change. It felt like I was being ripped off as these repairs should have not mounted up to over $5000. Having not been told about any of these issues during inspections of oil changes, I questioned the validity of the repair. After returning home from picking the vehicle up from the repairs, the issue still remains. Each time I turn the steering wheel to the left as reported during repair appointment it’s still has a knock in the steering wheel. This means after $5000 of repair to fix the issue, I must now return and spend more time in more than likely more money to fix the problem. I initially brought the vehicle in for. While the sales manager was very understanding of my situation, it doesn’t change the fact the vehicle still has the same issue.
Cody B.
ELGIN
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Confirmed Service Customer
In and out fast. Everything done exactly as promised.i will return.
Roger B.
PAIGE
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Confirmed Service Customer
I really enjoyed working with Ruben to get my new Tahoe. He knew exactly what I wanted and delivered in a timely manner. Really easy experience.
Jennifer R.
CAMERON
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Confirmed Service Customer
My battery crapped out during the cold spell. Your service team were able to get me in quickly and installed quickly. Great service and courtesy.
Jeannie T.
DALE
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Confirmed Sales Customer
Christopher was great. Very friendly and answered all our question.
Elizabeth S.
GEORGETOWN
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Confirmed Sales Customer
Ruben made it a nice and easy experience. He had the car I was interested in ready as soon as I drove up. He explained the difference in models. Over all great experience.
Brittany M.
CEDAR PARK
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Confirmed Sales Customer
Explain everything to make me understand great
Eugene S.
GIDDINGS
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Confirmed Service Customer
David in service handled my dead battery problem in a super manner!
Gilbert K.
ELGIN