464 Reviews Found
Confirmed Sales Customer
Very nice and professional, made me feel very appreciated and welcomed.
Noelia R.
ELGIN
Business Response
Thanks for the great feedback!
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Confirmed Service Customer
Dave did a great job of accommodating me for my "make up" service appointment with actually having my tires rotated and aired. As grateful as I am for the mats I used my Chevy Reward points on that Dave helped me acquire, I am a little perplexed at the installation of the mats. When the mats are "professionally installed" by the dealership... should the carpets be vacuumed before laying the mats down? I know this is Petty at this point, but when someone has to come back to the dealership because the first appointment did not go as planned, shouldn't the 2nd appointment leave nothing to be disappointed about?
Nicole W.
MANOR
Business Response
Nicole, thank you for your feedback and we apologize that we did not meet your expectations. We want to look into your situation and discuss options to correct any mistakes. Please contact us at your earliest convenience so we can work on a solution.
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Business Response
Moses, thank you very much!
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Confirmed Sales Customer
Salesman Rueben was exceptionally nice I flew from Florida to Texas to make the purchase he personally pick me up from the airport took me to the dealership I was in and out in less than 15 minutes it was definitely worth my trip Rush chevy and all employees Chelsea too was top in their field Thanks to the owner of this dealership for choosing his employees Thanks Rush Chevy IAM definitely going to be a repeat customer
Betty H.
ELKART
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Rush Chevrolet team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Business Response
We would like to thank you for sharing this feedback and apologize that we did not meet your expectations. We would like to speak with you regarding the situation and discuss options. Please contact us at your earliest convenience.
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Confirmed Service Customer
Exceptional customer service from my service representative, Shawn. Always courteous and address all my vehicle service needs.
Brian P.
AUSTIN
Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Sales Customer
I really enjoyed my experience!!!!!!!!!!!!! My sales person Kasey Taylor was amazing! He was friendly,helpful and very knowledgeable!! I have been and will continue to tell people about my experience and send people his way!!!!!!
Luis R.
AUSTIN
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
The guy Shawn that I delt with in the maintenance dept was very helpful and didnt try and over charge me for the wrong thing. I am so glad this is the only place my cars go to even if I didn't get them from Rush in Elgin.
Christopher H.
ELGIN
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Sales Customer
Kasey Taylor at Rush was phenomenal car salesman!! I had just been into Rush a couple months back and couldn't get approved for my boyfriend however Kasey just so happened to post an ad regarding Chevy Cruzes and I honestly entertained It. I didn't think anything would get approved, I got approved and declined the first couple offers but third times a charm, I signed paper for my new 2019 Chevy Cruze. Your team is amazing and thank you to Kasey For not giving up!!
Alexa C.
HUTTO
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Business Response
Thank you for this positive rating! Have a great day.
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Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
Glad you had a great experience!
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Confirmed Service Customer
Came in without an appointment and they still saw me very quickly. As always, spent more than I'd expected but I trust the service that was provided
Karla J.
ELGIN
Business Response
Karla, thank you for taking the time to write about your experience at our dealership. All of us at Rush Chevrolet pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
I will only take my vehicle if Shawn is my advisor. I will not have anything to do with I believe his name is John. Every time I go into Rush and Rush is the only place I will service my vehicle John is rude to me or ignores me. This is unacceptable, Shawn is quick to get the keys, he will come out and update, he will let us know if everything went well or if there are issues and he goes as far as walking people to their vehicle when the service is done. You would be smart to keep him, if I have to deal with John again I will never go back or refer people and I refer y'all all the time.
Lisa H.
DEL VALLE
Business Response
Lisa, thank you for taking the time to write about your experience at our dealership. All of us at Rush Chevrolet pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
Getting in for my service was easy and my wait once I got there was as expected. Service advisor was very polite and helpful.
Peggy B.
MANOR
Business Response
Peggy, it's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Confirmed Service Customer
Tyrone was an amazing salesman! Very personable and honest! I’m sending my family his way!
Rebecca M.
MANOR
Business Response
Rebecca, thank you for taking the time to write about your experience at our dealership. All of us at Rush Chevrolet pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Business Response
Glad we could help you out! We hope to be of service to you again in the future. Best wishes, Rush Chevrolet
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Confirmed Service Customer
First time getting my oil changed. Shawn was very good!! Was able to get in and out in less than an hour!!
Scott D.
LEXINGTON
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!